**Q1: How do I purchase an e-book from Hermes Bookstore?**
**A:** To purchase an e-book, simply browse our collection, select the book you want, and follow the prompts to complete the secure checkout process.

**Q2: What payment methods do you accept?**
**A:** We accept various payment methods, including credit cards, debit cards, and PayPal. You can choose the option that suits you during the checkout process.

**Q3: How do I download the e-books I've purchased?**
**A:** After completing your purchase, you'll receive an email with a download link. You can also access your purchased e-books by logging into your account and visiting the "My Library" section.

**Q4: Can I read the e-books on different devices?**
**A:** Yes, our PDF e-books are compatible with a wide range of devices, including computers, tablets, and smartphones. Ensure you have a PDF reader installed on your device.

**Q5: Are the e-books DRM-protected?**
**A:** No, our e-books are not DRM-protected. Once downloaded, you have the flexibility to read them on any device of your choice.

**Q6: Can I get a refund for a purchased e-book?**
**A:** Unfortunately, due to the nature of digital content, we do not offer refunds for e-books. Please review the book details carefully before making a purchase.

**Q7: Is there a limit to the number of times I can download an e-book?**
**A:** No, there is no limit to the number of times you can download an e-book. You have unlimited access to your purchased books.

**Q8: Do you offer gift cards for e-book purchases?**
**A:** Currently, we do not offer gift cards, but you can purchase e-books as gifts for others by providing their email address during checkout.

**Q9: Are there any discounts for bulk purchases or book bundles?**
**A:** Yes, we occasionally offer discounts on bulk purchases or book bundles. Keep an eye on our promotions and newsletters for special offers.

**Q10: How do I contact customer support if I have issues with my purchase?**
**A:** If you encounter any issues or have questions about your purchase, please contact our customer support team at [[email protected]]. We're here to assist you!